What’s Changed: Buyer Agent Compensation Is No Longer Automatic.
Sellers are no longer required to offer commission to buyer agents via MLS—but can still negotiate it off-platform.
Commission Info Has Been Removed from Listings
Buyers and agents must now communicate directly to understand if seller-paid commissions are available. This info is no longer on MLS or sites like Zillow.
Buyer Representation Agreements Are Now Required
Buyers must sign an agreement with their agent before touring homes. This is now standard practice across most U.S. markets.
What This Means for Mobility Programs
Increased Out-of-Pocket Exposure for Transferees
Buyer agent fees are now a negotiable expense—most relocation policies don’t currently cover them.
Reduced Transparency = More Confusion
Without commission info on listings, employees may avoid or miss out on viable properties.
Seller Strategy Will Affect Time on Market
If sellers reduce or eliminate agent compensation:
• Buyer pool shrinks
• Listings may linger
• Offers may drop
If sellers maintain a typical 3–6% offer to buyer agents:
• Buyer pool stays strong
• Marketing timelines remain stable
Where CRI Stands
From the beginning of this transition, CRI made it clear:
• We will not pass new fees on to clients
• We support transparency and fairness for relocating employee
• We do not recommend broad policy changes—yet
We’re advising clients to hold steady while new norms continue to emerge in the market.
Timeline & What’s Still Uncertain
• These changes began rolling out as of August 17, 2024, following the NAR’s settlement announcement.
• A final court hearing was scheduled for November 2024, but some components remain under legal review.
• The DOJ continues to monitor industry compliance and may influence further updates.
• State-by-state variation is emerging, with localized practices affecting how rules are implemented.
• Brokerages, MLS systems, and lenders are still aligning on consistent practices.
What You Can Expect from CRI
• Real-time guidance based on what’s happening—not speculation
• Individual case support for complex employee situations
• Collaboration with trusted brokers to ensure a smooth experience for your employees
Bottom Line:
This is a live issue with evolving rules. CRI remains your committed partner in navigating relocation challenges—without disruption to your people or your policies.
